In September, we shared the news that Virgin Pulse would strengthen its security by adopting multi-factor authentication. You should have received an email asking you to provide a mobile phone number if wish to receive your confirmation code via SMS (text). You can also choose to receive the code via email.
The next phase of the launch is now scheduled. The first time you log in after Nov. 5, you will be asked to provide a security code, which will be delivered by the method you have selected.
For more information, see the related FAQ. If you have question about Virgin Pulse, contact Health and Employee Wellness at wellness.anl.gov.