Leadership Institute offers more learning opportunities

Promoting a Respectful Workplace

#ALI101

• Awareness of civility and respectful behavior
• What one can do to promote productive behaviors, and
• A framework for dealing with situations where civility and respectful behavior may be lacking

Developing Your Leadership Presence

#ALI214

12/11/2019

2/20/2020

4/30/2020

8:30 a.m. – noon

1 – 4:30 p.m.

8:30 a.m. – noon

• The relationship between your personal presence and your ability to influence people and situations
• How specific behaviors increase or decrease an influential presence
• The steps to authentically interact with others in a more influential manner

Managing Your Priorities

#ALI215

3/11/2020

5/13/2020

1 – 4:30 p.m.

1 – 4:30 p.m.

• Identify your top priorities
• Assess current success in sustaining focus
• How to utilize practical strategies to attain focus and achieve your priorities
• How to effectively manage requests from colleagues
• How to gather the information you need to respond intelligently to a request
• How to negotiate the terms of requests, so they say “yes” more often
• How to ask for help or advice
• How to say “no” gracefully, when necessary

Establishing Credibility

#ALI216

1/28/2020

4/29/2020

8:30 a.m. – 5 p.m.

8:30 a.m. – 5 p.m.

• Build credibility with others
• Generate trust through increasing reliability
• Gain respect through expanding competence and the ability to communicate it
• Gain loyalty through actively demonstrating concern for others
• Persevere in the face of obstacles and setbacks

Activating Change

#ALI217

12/11/2019

2/21/2020

4/30/2020

1 – 4:30 p.m.

8:30 a.m. – noon

1 – 4:30 p.m.

• Describe the benefits of becoming change capable
• Learn about a change in efficient, productive ways
• Identify external business realities that create the need for change
• Leverage past successes and strengths to adapt to change
• Take positive action within your areas of control
• Resist the natural tendency to sink into a negative view of change

Skillful Conversations

#ALI207

1/29/2020

3/12/2020

5/13/2020

8:30 a.m. – noon

1 – 4:30 p.m.

8:30 a.m. – noon

• Build clarity and accuracy when communicating
• Test the assumptions that underlie your communications in order to dismantle incorrect ones
• Use high-gain questions to enhance the skillfulness of your conversations
• Foster careful listening and speaking in order to ensure full understanding
• Identify your own strengths and areas for further development in skillful conversations

Building Trust Under Pressure:  The Basic Principles

#ALI206

12/12/2019

2/21/2020

5/12/2020

8:30 a.m. – noon

1 – 4:30 p.m.

8:30 a.m. – noon

• Identify six Basic Principles for building credibility and trust with others in challenging situations
• Identify and use Basic Principle strengths under pressure
• Use the Basic Principles to address problems and take positive action in challenging situations

Listening in a Hectic World

#ALI201

1/29/2019

3/11/2019

5/12/2019

1 – 4:30 p.m.

8:30 a.m. – noon

1 – 4:30 p.m.

• Make better decisions about how and when you spend your listening time
• Improve the quality of the information you receive by demonstrating curiosity andopen-mindedness
• Enhance the accuracy of what they hear by managing internal and external distractions more effectively
• Improve performance by listening to negative feedback non-defensively
• Save time by managing the flow of off-track conversations

Resolving Conflicts with Your Peers

#ALI218

12/12/2019

2/20/2020

3/12/2020

1 – 4:30 p.m.

8:30 a.m. – noon

8:30 a.m. – noon

• Reduce the impact that conflict has on productivity and work relationships
• Get a clear picture of the causes behind a conflict
• Prepare to address conflict with a resolution mind-set
• Talk through a conflict situation objectively and non-defensively
• Develop first steps and trial solutions to begin to resolve a conflict
• Follow through to keep momentum toward a solution