The next IT maintenance weekend will start at 5 p.m., Friday, May 18, and end at 5 p.m., Sunday, May 20, 2018.
The planned activities for the weekend include the following:
Friday, May 18, 5 p.m. – 11:59 p.m.
- SharePoint — sharepoint.anl.gov intermittent connectivity
- SQL applications intermittent connectivity
Friday, May 18, 7 p.m. – 8 p.m.
- MySQL applications — intermittent connectivity
Saturday, May 19, 8 a.m.– 11 a.m.
- SQL applications intermittent connectivity
- SharePoint — sharepoint.anl.gov intermittent connectivity
- BIS Mission Support shared folders and home drives will be unavailable
- Dash/Citrix will be unavailable
Saturday, May 19, noon – 6 p.m.
- Canary.ops.anl.gov server and related applications will be unavailable
Sunday, May 20, 2 a.m. – 8 a.m.
- Oracle services and related business applications will be unavailable
Notes
Outside of the maintenance window, if landline or VOIP phones are not working, emergencies can be reported at (630) 252-1911 from a cell phone during the maintenance weekend.
Employees who experience any problems after this maintenance window are asked to restart the affected computer. If problems persist, contact the Service Desk at ext. 2-9999, option 2.
Background
Business and Information Systems (BIS) recognizes that the reliability and performance of laboratory informational technology (IT) resources are essential to our ability to carry out our scientific mission.
Like the rest of the laboratory infrastructure, these systems require periodic maintenance, replacement and upgrades. To meet the goal of providing secure and reliable IT systems, BIS schedules four maintenance weekends each year.
During these maintenance weekends, many of the services (e.g., email, wired and wireless networking, business applications, etc.) provided by BIS may be affected, and there should be no expectation that any IT services will be available.